E-Commerce Order Processing Coordinator
Fort Lee, NJ Fort Lee, NJ Full-time Full-time Up to $20 an hour Up to $20 an hour E-Commerce Order Processing Coordinator Company:
This position administers all sales orders through online distribution.
Orders are currently processed through Administrative Site, Accounting System, and internal programs.
This position requires a high degree of coordination between Sales, Operations, Shipping, Customer Service, IT, and Accounting.
Responsibility Highlights:
Process orders submitted through e-commerce portal.
Ensure no fraudulent activity for high end purchases using fraud prevention programs.
Process RMA by creating sales return document in accounting system and provide to Shipping and Accounting.
Issue refund to customer on admin site.
Coordinate with Accounting during month end closing and ensure all prior month sales are invoiced.
Ensure correct billing and invoicing (account receivable) Answer and respond to customer inquiries (written only) regarding product selection, placement of orders, complaints, adjustments, expediting order requests Solid understanding of customer account management Maintain professional knowledge of current and new products Working with internal departments, such as accounting, shipping, risk management and Customer service
Qualifications:
High School diploma or equivalent required 2 or more years experience with Customer Service or Sales Proficient in Microsoft Office applications, especially MS Excel Ability to successfully engage in balancing multiple tasks through the use of good time management, prioritization, and organizational skills Ability to understand and follow written and verbal instructions Ability to be resourceful in looking for solutions to overcome any issue Must work well within a team Adapts easily to changing business needs, conditions and work responsibilities Ability to deal effectively with a diversity of individuals at all organizational levels.
Strong communication skills Ability to perform diversified clerical functions and basic accounting procedures.
PHYSICAL/MENTAL REQUIREMENTS:
Must be able to work at a personal computer station for prolonged periods.
Perform some repetitive motion activities.
Coordinate multiple tasks simultaneously.
WORK ENVIRONMENT:
Corporate office setting requiring appropriate business-casual attire at all times.
Overtime required when time-sensitive deadlines.
May require off-site duties and/or travels depending on promotional needs.
Please apply now.
Thank you for your interest! Note that job information in this posting is not all-inclusive.
Other duties and responsibilities may be assigned and are subject to change based on business needs and management directives.
Benefits are subject to eligibility rules.
No phone calls, site visits, agencies, or solicitations please.
Relocation or sponsorship assistance is not available.
While we would like to respond to every inquiry, the volume of submissions prevents us from contacting those that are not close matches for consideration.
Life Wireless and its affiliates are equal opportunity employers, dedicated to promoting a dynamic, culturally diverse and drug-free work experience.
8 hour day shift $20 per hour Job Type:
Full-time Pay:
Up to $20.
00 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position administers all sales orders through online distribution.
Orders are currently processed through Administrative Site, Accounting System, and internal programs.
This position requires a high degree of coordination between Sales, Operations, Shipping, Customer Service, IT, and Accounting.
Responsibility Highlights:
Process orders submitted through e-commerce portal.
Ensure no fraudulent activity for high end purchases using fraud prevention programs.
Process RMA by creating sales return document in accounting system and provide to Shipping and Accounting.
Issue refund to customer on admin site.
Coordinate with Accounting during month end closing and ensure all prior month sales are invoiced.
Ensure correct billing and invoicing (account receivable) Answer and respond to customer inquiries (written only) regarding product selection, placement of orders, complaints, adjustments, expediting order requests Solid understanding of customer account management Maintain professional knowledge of current and new products Working with internal departments, such as accounting, shipping, risk management and Customer service
Qualifications:
High School diploma or equivalent required 2 or more years experience with Customer Service or Sales Proficient in Microsoft Office applications, especially MS Excel Ability to successfully engage in balancing multiple tasks through the use of good time management, prioritization, and organizational skills Ability to understand and follow written and verbal instructions Ability to be resourceful in looking for solutions to overcome any issue Must work well within a team Adapts easily to changing business needs, conditions and work responsibilities Ability to deal effectively with a diversity of individuals at all organizational levels.
Strong communication skills Ability to perform diversified clerical functions and basic accounting procedures.
PHYSICAL/MENTAL REQUIREMENTS:
Must be able to work at a personal computer station for prolonged periods.
Perform some repetitive motion activities.
Coordinate multiple tasks simultaneously.
WORK ENVIRONMENT:
Corporate office setting requiring appropriate business-casual attire at all times.
Overtime required when time-sensitive deadlines.
May require off-site duties and/or travels depending on promotional needs.
Please apply now.
Thank you for your interest! Note that job information in this posting is not all-inclusive.
Other duties and responsibilities may be assigned and are subject to change based on business needs and management directives.
Benefits are subject to eligibility rules.
No phone calls, site visits, agencies, or solicitations please.
Relocation or sponsorship assistance is not available.
While we would like to respond to every inquiry, the volume of submissions prevents us from contacting those that are not close matches for consideration.
Life Wireless and its affiliates are equal opportunity employers, dedicated to promoting a dynamic, culturally diverse and drug-free work experience.
8 hour day shift $20 per hour Job Type:
Full-time Pay:
Up to $20.
00 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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